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Some of the innovative new installations Nuance has developed in Sydney in conjunction with Diageo |
AUSTRALIA. The Nuance Group is set to mount a robust and passionate defence of its duty free contract at Sydney Airport.
Sydney Airport Corporation set a 7 December deadline for expressions of interest in its A$220 million duty free and tax free contract. It is Australia’s largest duty free concession and attracted intense interest from around the world.
Last month Dufry CEO Julián Diaz confirmed that the Swiss travel retailer was entering the race. Other potential candidates include James Richardson, DFS Group. Aelia, Aldeasa, Alpha and King Power while several others were also considering a bid.
The Nuance Group Chief Executive Officer Australia & New Zealand Christian Strang told The Moodie Report: “The Nuance Group has very definitely expressed its interest in the RFP for the new concession. The new concession presents an opportunity to eliminate many of the constraints that currently exist and to look at the business in the context of today’s travel dynamics and industry dynamics.
“My team is very focused and energized and will use every ounce of its creativity and experience in this market in order to be part of a new era at Sydney Airport,” he added.
“We have developed the concession significantly over the years but a key to our approach has always been that we always look ahead for the next quantum leap.”
“The STAR project [a multi-faceted internal Sydney retail improvement programme] encapsulates principles which The Nuance Group advocated long before the Olympic Games and long before the airport was privatised, we relish the opportunity to make STAR a reality.
“Regardless of the RFP process we are, today, still investing in new installations in the key stores at Sydney Airport. The process will not distract us from the immediate task…which is to continually improve the customer experience.”
MORE ON THE SYDNEY CONCESSION
Sydney issues 7 December deadline for duty free interest; Dufry enters the race – 24/11/05
