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CANADA. The Frontier Duty Free Association (FDFA) has announced the winners of the 2013 Gold Standard Awards, which were presented at the 28th FDFA Annual Convention & Trade Show.
The 28th Annual Convention was held on 17-20 November at the Hilton Hotel & Suites, Niagara Falls, Ontario, Canada.
The Platinum Awards, sponsored by The Americas Duty Free & Travel Retailing Magazine, was given to Osoyoos Duty Free Shop (Category A) and Peace Bridge Duty Free Inc (Category B).
Peace Bridge Duty Free also took home all three FDFA-sponsored marketing awards: Best Marketing, Best Marketing/Promotion of a Canadian Made Product and the New Idea Award.
Distribution Fontaine Inc scooped the Large Supplier of the Year award while Peter Mielzynski Agencies Ltd won the award for Small Supplier of the Year.
The Outstanding Customer Service Award went to Juliet Estano, Maria Salting, Lai Jose and the entire Janitorial & Maintenance Department of Blue Water Bridge Duty Free Shop Inc.
The Nuance Group (Canada) Inc was named Best Canadian Duty Free Airport Company, an award sponsored by Canadian Airports Council.
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The triumphant Peace Bridge Duty Free team at the 2013 Gold Standard Awards |
The full list of FDFA Gold Standard Awards 2013 is as follows:
Best Specialty Product – Jewellery, Watches, Handbags and Accessories
Winner: Bike Wine Presenter (Pronto Innovations)
Finalists: Feathers Collection by Mouflon (Joanel Inc) and Eco-Drive Collection (Citizen Watch Company of Canada Ltd)
Best Specialty Product – Confectionery, Food and Souvenirs
Winner: Maple Crème Cookies (Turkey Hill Sugarbush Ltd)
Finalists: Brookside Chocolate (Distributions Fontaine Inc) and Mentos Giant Tubes (DFX Distribution/BHI)
Best New Fragrance/Cosmetic Product
Winner: Givenchy Gentleman (DFX Distribution/BHI)
Finalists: Estée Lauder New Advanced Night Repair (Estée Lauder Travel Retaling Americas) and Lancôme La Vie est Belle (DFX Distribution/BHI)
Best New Spirits/Tobacco/Beer Product
Winner: Explorers’ Club Collection – Johnnie Walker (Diageo Global Travel)
Finalists: Patron XO Café Dark Cocoa (The Patron Spirits Company) and Crown Royal Maple (Diageo Global Travel)
Best Marketing
Winner: Peace Bridge Duty Free Inc
Finalist: West Coast Duty Free Store Ltd
Best Marketing/Promotion of a Canadian Made Product
Winner: Peace Bridge Duty Free Inc
Finalists: Niagara Duty Free and West Coast Duty Free Store Ltd
New Idea Award
Winner: Peace Bridge Duty Free Inc
Finalists: Sault Ste Marie Duty Free Store and Niagara Duty Free
Outstanding Customer Service Award
Winner: Juliet Estano, Maria Salting, Lai Jose and the entire Janitorial & Maintenance Department, Blue Water Bridge Duty Free Shop Inc
Finalists: Jay Law, Sault Ste Marie Duty Free Store and Sandy Chevalier, Windsor-Detroit Tunnel Duty Free Shop
Supplier of the Year – Small
Winner: Peter Mielzynski Agencies Ltd
Finalists: Turkey Hill Sugarbush Ltd and Citizen Watch Company of Canada Ltd
Supplier of the Year – Large
Winner: Distribution Fontaine Inc
Finalists: DFX Distribution/BHI and Remy Cointreau Travel Retail Americas
Platinum Award – Category A
Winner: Osoyoos Duty Free Shop
Finalists: Abbotsford Duty Free and Boutique Hors Taxes de la Beauce Inc
Platinum Award – Category B
Winner: Peace Bridge Duty Free Inc
Finalists: Peace Arch Duty Free Shop Inc and Blue Water Bridge Duty Free Shop Inc
Best Canadian Duty Free Airport Company
Winner: The Nuance Group (Canada) Inc
Finalists: Dufry Duty Free (Edmonton) and AerRianta International
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