HONG KONG, CHINA. Travel hospitality specialist Plaza Premium Group (PPG) has been honoured at the recent Greater Bay Area Enterprise Awards 2025 for its innovative membership programme, Smart Traveller.
Organised by Hong Kong Business, the awards pay tribute to outstanding initiatives by Hong Kong and Macau companies, driving regional growth and innovation.
Providing a seamless and enhanced travel experience, Smart Traveller combines all of PPG’s hospitality services into a mobile app, allowing members access to airport lounges, hotels, boutique marketplaces and a variety of lifestyle services.
As a global airport rewards programme, the app enables frequent travellers to earn points and redeem them for lounge access, accommodation, dining and personalised services.
PPG introduced Smart Traveller 2.0 in December, enhancing customer engagement and elevating the travel experience for users in the Greater Bay Area and beyond.
Key features of Smart Traveller 2.0
User-friendly interface: The new design prioritises simplicity and ease of use, offering seamless navigation for users.
Real-time lounge access: Travellers can link their credit cards to check lounge entitlements and view available locations instantly.
In-app food ordering: This feature allows users to order meals directly through the app.
Instant flight alerts: Users receive timely updates regarding any changes to their flight status.
Exclusive offers: The platform provides access to special discounts and promotions tailored for users.
WeChat Mini Programme: Specifically designed for mainland Chinese travellers, this feature enables seamless booking management and rewards access without needing multiple apps.
PPG reinforces its commitment to innovation in airport hospitality, catering to the evolving needs of travellers in the Greater Bay Area while fostering regional collaboration and growth.
Plaza Premium Group Managing Director of Smart Traveller Simon Huang said: “Receiving this award is a testament to our dedication to enhancing travel experiences through innovative solutions. Smart Traveller exemplifies our mission to make travel better for all.”
This latest recognition builds on PPG’s recent success, including the prestigious Agoda Gold Circle Award and Fliggy’s ‘Star Hotel’ accolade for Aerotel Beijing. ✈
