Korean downtown duty-free sales fall sharply amid department store tourist shopping boom

SOUTH KOREA. Duty-free sales nationwide (excluding inflight retail) in April fell -5.5% year-on-year (+3.4% month-on-month) to KRW1,119,172,975,475 (US$733 million), according to latest Korea Duty Free Association figures.

The decline came despite customer numbers being up +5.7% year-on-year and +4.8% month-on-month to 2,569,195.

A deeper dive into the results reveals a tale of two channels with airport departures duty-free sales (excluding off-shore duty free) up +10.5% year-on-year but downtown revenues off by -9.5%.

Sales to Koreans were down across both channels, likely driven by Korean duty-free retailers pricing in US Dollars instead of the very weak Korean Won (see below for more details).

All figures and graphics courtesy of Korea Duty Free Association; Graphics: Moodie Davitt Business Intelligence Unit; Click on the images to expand.

Sales to foreigners (mainly Chinese) declined -6.2% year-on-year (+3.3% over March 2026) to KRW879,462,255,434 (US$576 million). The customer base surged +23.9% year-on-year and +9.6% month-on-month to 1,193,862.

However, the key downtown channel (scroll down for more details) saw a sharp -10.5% year-on-year fall in foreigner spending. 

That represents a sharp contrast with the performance of leading Korean department stores in key tourist-driven locations. The table below reveals startling growth across the big three of Shinsegae, Lotte and Hyundai, very much driven by soaring tourist spending.

Department store sales have been surging through early 2026 with luxury a standout. Click on the table to enlarge. {Figures: Industry sources}
Click here to read our recent story on how tourists are driving a big spike in sales at Shinsegae Duty Free, a pattern mirrored by its rivals

{Click on the YouTube icon to view Maeil Broadcasting Network News’ recent report on the remarkable surge in tourist shopping at Korean department stores, as opposed to duty-free shops. The soundbites below from the programme reflect a key dynamic within the country’s retail ecosystem.}

The woman shopper makes a key point. The combination of tax refunds and the fact that department stores price in the (currently) extremely weak Korean Won while duty-free retailers use US Dollars makes local market stores a beacon for foreign visitors.

Click on The Korea Times article to read how the Korean Won weakened beyond the 1,560 to US Dollar mark in overnight trading last Friday and early Saturday (5 and 6 June). This saw the Won hit its lowest level against the greenback since 2009.

Korean duty-free purchasing softens

Total sales to Koreans reached KRW239,710,720,041 (almost US$157 million), a near -3.0% easing year-on-year and a +3.7% rise over March 2026. Customer numbers were down -6.2% compared with April 2025 and up +0.9% month-on-month.

Downtown and downwards

Sales by channel were indicative of market trends. Downtown duty-free sales dropped -9.5% year-on-year (+3.5% month-on-month) to KRW831,153,101,540 (US$544.4 million) despite a +26.4% year-on-year boost (+26.5% over March 2026) in the customer base to 1,164,252.

Foreign shoppers represented a whopping 86.8% of sales on a 44.5% share of the customer base.

However, sales to foreigners fell -10.7% year-on-year (+2.3% month-on-month) to KRW721,688,373,130 (US$472.7 million).

Sharp rise in foreigner transactions boosts airport sales; Korean numbers soft 

Sales within the airport departures business (excluding offshore duty-free) rose +10.5% year-on-year (+3.9% month-on-month) to KRW243,736,464,566 (US$159.6 million).

Airport customer numbers, driven by a spike in foreign shoppers, were up +6.6% year-on-year (+3.4% month-on-month) to 1,164,252. Foreign shoppers generated 64% of sales on a 56.1% share of customer numbers.

Airport departures sales to foreigners increased +21.7% year-on-year (+7.9% month-on-month) to KRW156,013,559,348 (US$102.2 million). Customer numbers surged +20.6% year-on-year (+8.1% month-on-month) to 652,803.

Conversely, sales to Korean shoppers fell -5.0% year-on-year (-2.4% over March 2026) to KRW87,722,905,218 (US$57,452,783) on a customer base down -7.1% year-on-year (-2.0% month-on-month).

The pithy headline for our lead story encapsulates a key dynamic (and new challenge) emerging in Korean travel retail. Click to open The Moodie Davitt Magazine May 2026 edition.

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