China Duty Free Group’s DFS marks 12 years of ‘First Class Beauty’ in Hong Kong & Macau

Run the Show, Define Your Glow: Masterclasses, consultations, interactive experiences and exclusive services place beauty discovery and customer engagement at the heart of this year’s First Class Beauty programme

HONG KONG/MACAU, CHINA. DFS Group Hong Kong and Macau – now controlled by China Duty Free Group (CDFG) parent China Tourism Group Duty Free – has launched the 12th edition of its annual First Class Beauty campaign.

The August-long campaign brings together more than 30 international beauty, fragrance and skincare brands across DFS locations in the two Special Administrative Regions.

As reported, China Tourism Group Duty Free this March acquired DFS’s travel retail businesses in Hong Kong and Macau and intangible assets in Greater China.

(Above and below) T Galleria Beauty by DFS Galaxy Macau provided the stage for the opening Beauty Night Out, setting the tone for a month of beauty discovery and engagement

Lancôme brings the ‘Glow Up’ pillar to life through hand massage experiences

Embracing the theme ‘Run the Show, Define Your Glow’, the campaign combines exclusive brand activations, beauty services, product discovery and interactive experiences with limited-time offers and rewards.

“First Class Beauty has become one of DFS’s most anticipated annual campaigns, reflecting our continued dedication to drive beauty as a strategic category and our commitment to elevating the customer experience across our destinations,” said China Duty Free Group Chief Operating Officer Yvonne Chan.

“By bringing together world-class brand partners, exclusive experiences and rewarding customer engagements, we continue to strengthen DFS’s position as a leading destination for beauty in travel retail.”

Beauty Night Out

The month-long programme kicked off on 1 August with Beauty Night Out, an exclusive event at T Galleria by DFS Galaxy Macau.

The evening offered loyal DFS customers and partners a dynamic preview of the activations, beauty trends and experiences set to feature during the campaign.

Dior (above left), Hermès (above right), Yves Saint Laurent Beauté (below), Estée Lauder, La Mer and Lancôme were among the prestige houses showcasing their latest products and experiences at Beauty Night Out

Beauty Night Out featured live entertainment, interactive games and one-night-only experiences, alongside a special appearance by Hong Kong actress and television presenter Grace Chan.

Prestige beauty houses including Dior, Estée Lauder, La Mer, La Prairie, Lancôme and Yves Saint Laurent Beauty offered a series of interactive experiences throughout the evening.

A second Beauty Night Out event will take place in DFS Hong Kong’s Causeway Bay store on 21 August.

Grace Chan brought mega-star power to Galaxy Macau Beauty Night Out

‘Glam Up’ and ‘Glow Up’

Yves Saint Laurent Beauty and Lancôme anchor two of the key beauty experiences underpinning this year’s First Class Beauty campaign.

Yves Saint Laurent Beauty leads the ‘Glam Up’ journey with its Lovestore concept, spanning makeup, fragrance and skincare and centred on self-expression.

(Above) Shade matching for the Estée Lauder foundation range and (below) hand massages using La Mer products add personalised and sensorial experiences to First Class Beauty

The programme includes makeup masterclasses and immersive brand experiences, with a focus on hero collections including YSL Pure Shots.

Lancôme represents the ‘Glow Up’ journey, with experiences centred on skincare expertise and personalised beauty rituals.

(Above and below) A floral art class, complete with branded Dior refreshments, is one of many beauty experiences integral to the campaign

Lancôme is offering skincare consultations and hand massages alongside a product discovery journey showcasing its skincare portfolio. The French beauty house brings the campaign’s Define Your Glow philosophy to life, empowering customers to reveal healthy, luminous skin.

Together, the two concepts underline the campaign’s focus on combining beauty services and activations to encourage engagement and beauty discovery.

Cellcosmet adds a gamification element with a Gachapon mechanic

Throughout August, participating brands are offering limited-edition travel sets, gifts-with-purchase and campaign-exclusive rewards across DFS locations in Hong Kong and Macau.

Customers spending HK$888 (US$113) or above can also participate in interactive in-store activities for the opportunity to win prizes from a multi-million-dollar reward pool.

fresh adds a touch of personalisation and invites customers to create their own bespoke keychains with keyboard-inspired charms
Coty is showcasing Chloé Atelier des Fleurs with bespoke pressed flower glass frames
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