SOUTH KOREA. Shinsegae Duty Free has partnered with Korean pet-care brand Yeled to offer travelling pet owners access to animal hotel services during their trip.
Running throughout October, the promotion adds pet care to Shinsegae Duty Free’s range of travel-related services, alongside existing benefits such as airport transfers.
The offer is available to Korean customers who spend US$300 or more at Shinsegae Duty Free and complete their purchase, with each qualifying customer receiving a one-night Yeled pet hotel voucher. The voucher is valid until 31 January 2027 from the date of issue.
Shinsegae Duty Free said it plans to expand pet-care services and introduce them as a regular VIP benefit.
Pet hotel users will also receive a one-day free trial voucher for Yeled’s pet kindergarten, giving their dogs an opportunity to become accustomed to the facility and care environment before their hotel stay.
Yeled has 24 locations nationwide, offering pet hotel, dog kindergarten and other care services.
The pet-care initiative follows other recent additions to Shinsegae Duty Free’s VIP programme, including a premium airport transfer service for S.VIP and VIP customers rolled out in July.
Available to customers travelling through Incheon and Gimpo international airports, the programme enables pre-booked pick-up and drop-off between home and the airport at a preferred time for both departures and arrivals, and is being further developed based on customer feedback.
The retailer is also extending access to the transfer service through Shin Duty Free Sale, its flagship shopping event.
Customers who spend US$300 or more on the online mall through 11 October and complete product delivery by 18 October will enter a draw for one of 100 one-time premium airport transfer service vouchers.
The promotion gives customers an opportunity to experience the airport transfer service offered to higher-tier VIP customers.
A Shinsegae Duty Free official said, “We continue expanding tangible benefits by carefully analysing the lifestyles and travel journeys of our VIP customers.
“We will refine existing services based on customer input and consistently introduce new benefits that address the diverse needs arising before and after their travels.” ✈
