CANADA. Aer Rianta International (ARI) has extended The Loop Duty Free shopping platform to Montréal-Trudeau International Airport.
The new website at www.theloopdutyfree.ca offers “a user-friendly and intuitive experience” according to the retailer, with a strong showcase for brand partners and easy navigation and functionality. The platform also allows customers to browse the range of products available in-store and purchase them online through a ‘Click & Collect’ service up to 90 days before they fly.
The website, which presents over 4,000 products to visitors, is available in French, English or Chinese.
- Predictive search
- Product filtering
- Customer wish lists
- Rich media
- Multi-lingual capabilities
- Improved integration with stock management system for near real time catalogue, inventory, pricing, promotions and ordering.
The website also houses engaging content across all categories and brands, said ARI, highlighting hero marketing campaigns, key offers and products and brands that are exclusive to the retailer.
ARI North America General Manager Jackie McDonagh said: “I am delighted to see the launch of our new website. It is an excellent convenience service for travellers through Montréal-Trudeau Airport and it enhances the overall passenger experience. Our new online offering further strengthens our customer proposition. I am confident it will make a significant contribution to our business here.”
Customers of The Loop at Auckland Airport also have access to the Click & Collect offer since the introduction of the ecommerce platform to New Zealand in February this year.
Following the inaugural launch of the platform in Ireland (www.theloop.ie), ARI won two accolades at the 2019 eCommerce & Payment Awards.
