SINGAPORE. Changi Airport, in partnership with leading transport communications provider ARINC, has launched two new features to provide a more hassle-free experience for passengers.
The common-use self-service kiosks and the Passenger Reconciliation System (PRS) aim to minimise the inconvenience commonly associated with airport check-in processes.
The common-use kiosks present a convenient check-in alternative for passengers and better support airlines’ operating needs at Changi Airport, the airport said. Passengers can use these mobile kiosks to check in themselves.
Five participating airlines have committed to use the common use kiosks to date – KLM Royal Dutch Airlines, Northwest Airlines, Cathay Pacific, Air France and United Airlines. There are currently eight common-use kiosks in operation in Terminal 1, serving KLM, Northwest and Air France passengers. Cathay Pacific and United will roll out their systems later this year.
Changi Airport Group is monitoring the usage of the kiosks, and will introduce more if airlines are keen.
Besides the common-use kiosks Changi Airport Group has also implemented the Passenger Reconciliation System (PRS).
With this new system participating airlines can connect their own check-in systems with the PRS to allow real-time automated checks on self-printed boarding passes.
With PRS, departing passengers with no check-in baggage no longer need to queue at the check-in counters to get their self-printed boarding passes verified by counter staff. They can instead proceed straight to the immigration access point where their passes will be verified automatically by security officers using 2D barcode scanners.
Cathay Pacific is the first airline to fully leverage the advantages of the PRS.
Advertisement |
MORE STORIES ON SINGAPORE CHANGI AIRPORT
Changi Airport Group tenders major Terminal 2 retail fashion opportunities – 10/07/09
Bumble and bumble lands at Singapore Changi – 08/07/09
Firefly joins airline fleet at Changi Airport – 03/07/09
[comments]
