UAE/CHINA. Global travel service provider Trip.com Group presented Dubai Duty Free with two awards at its Global Partner Summit in Abu Dhabi on 18 December.
The leading travel retailer won Outstanding Travel Retail Partner of the Year and Global Outstanding Tourism Partner during the awards ceremony at the Abu Dhabi National Exhibition Centre.
Dubai Duty Free was recognised for its outstanding performance and strategic partnership with Ctrip, one of the companies under Trip.com Group. As a key partner for Ctrip Global Shopping, the airport retailer connects Chinese customers to a wide selection of brands across its stores.
Dubai Duty Free Managing Director Ramesh Cidambi said: “We are delighted to receive these two awards from Trip.com Group. To be selected as one of Ctrip’s most outstanding global and travel retail partners outside China highlights the long relationship with Ctrip and the ongoing importance of Chinese travellers to our business.”
Dubai Duty Free Senior Vice President for Human Resources Mona Al Ali along with Senior Manager – Marketing Salim Dahman and Manager – Resourcing & Employee Development Sunshine Bian accepted the awards.
Over the years, Dubai Duty Free has worked closely with Ctrip Global Shopping, adhering to a service philosophy of ‘user-first and aligning with Ctrip Group’s user service priorities.
The deep cooperation between the two parties has enhanced the service experience for Chinese travellers, said Dubai Duty Free.
Dubai Duty Free employs a large number of Chinese staff and also regularly runs targeted promotions and product listings specifically for Chinese New Year and the Chinese Mid-Autumn Festival, offering added value to Chinese shoppers.
The Trip.com Global Partner Summit was held under the theme ‘A Shared Journey to a Better World’ and attracted guests from across the travel industry, including hotels, airlines, tour operators and destination marketing partners. ✈
