PHL Food & Shops has rolled out an upgraded PHL Order Now mobile platform at Philadelphia International Airport, offering passengers streamlined access to 24 food & beverage outlets across the travel hub’s terminals.
Operated by PHL Food & Shops and powered by Servy’s enterprise self-service technology, the refreshed platform enables travellers to browse menus, order and pay on their phones. They can then collect their meals without waiting in line.
New features include improved restaurant discovery by terminal and a multi-concept cart allowing orders from several outlets in a single transaction.
Participating restaurants range from local names to national brands, including Bruegger’s Bagels, Bud & Marilyn’s, Chickie’s & Pete’s, Dunkin’ and Philly Pretzel Factory.
Access is via QR codes placed throughout the terminals or through the dedicated website.
MarketPlace PHL Vice President and General Manager Mel Hannah said, “We’re constantly developing new initiatives to enhance guest experience, and PHL Order Now enables passengers to order food at the pace and convenience today’s travellers expect.
“Our reimagined platform offers frictionless and contactless ordering and pickup, with access to many of the airport’s most popular dining spots – and more to come.”
The upgraded mobile platform launch comes alongside a holiday promotion offering -25% off one purchase through 24 December. 
