November duty free sales to foreigners plunge in South Korea as daigou constraints hit home

SOUTH KOREA. Duty free retail sales nationwide (excluding inflight retail) fell -13.8% month-on-month in November to  KRW1,155,308,424,673.

Customer numbers eased just -1.7% to 2,121,432, the two indicators collectively underlining a continued softening of spend.

Sales to foreigners, who generated 79.7% of all revenues, slumped -15.8% to KRW921,283,362,963 (US$711.4 million) on a -5.1% decrease in customer numbers to 646,248.

All figures courtesy of Korea Duty Free Association, click on tables and graphs to enlarge

“The daigou demands are diminishing due to the deepening recession of China’s economy in addition to the Korean duty free (KDF) retailers’ position refraining from high-commission daigou trade,” a leading Korean travel retail executive told The Moodie Davitt Report.

“Additionally, many major cosmetics suppliers and brands seem to be decreasing  supply to KDF in order to avoid overstocking in China and degrading their brand equity.

“Also, KDF retailers are suffering from low profits or even losses due to the lack of FIT Chinese customers  who spend much more than other nationalities.”

Korean travel retailers are becoming increasingly imaginative in diversifying from their long-standing reliance on daigou resellers. Lotte Duty Free, for example,  recently opened a series of pop-up stores as it continues to target millennial and Gen Z, or MZ consumers.

Sales to Koreans were similar month-on-month due to the muted Korean economy and Korean Thanksgiving holidays having spilled over to early October, he noted.

Incheon International Airport sales are expected to show a more normalised recovery pattern in early 2024 in tandem with the  post-construction opening of major stores under the new tenders awarded earlier this year. ✈

Downtown sales continued to be dominated by foreign buyers (mainly Chinese) while Korean customers account for the majority of airport sales

Food & Beverage The Magazine eZine