Mondelez and Avolta serve up exclusive Toblerone Eton Mess to mark Heathrow’s 80th anniversary

(From left) Sweet success: Avolta Global Category Head Confectionery, Food, Souvenirs & Toys Philippe Moryl; Mondelez World Travel Retail Vice President & Managing Director Joost Rosmuller; Heathrow Retail Director Fraser Brown and Avolta Retail Operations Director UK & Ireland Peter Cunningham officially cut the ribbon to the Toblerone Eton Mess pop-up in Terminal 3
Very Limited Edition: With just 4,000 bars available globally and only 65 released each day, Toblerone Eton Mess leverages rarity and exclusivity to create excitement among travellers

UK. Mondelez World Travel Retail (WTR) and Avolta have unveiled the Heathrow-exclusive Toblerone Eton Mess in celebration of the UK hub’s 80th anniversary.

The partners were united around a shared ambition: to create a distinctive confectionery that feels giftable, culturally resonant and unmistakably relevant to Heathrow.

The Moodie Davitt Report Brands Director Hannah Tan was on location in Heathrow Terminal 3 yesterday (15 June) as executives from Mondelez WTR, Avolta and Heathrow Airport gathered to officially launch Toblerone Eton Mess.

Toblerone Eton Mess pays tribute to one of Britain’s best-loved desserts. The product combines Toblerone’s signature Swiss milk chocolate with strawberry, raspberry, shortcake and meringue flavours inspired by the classic Eton Mess, creating a “quintessentially British” expression.

The launch is underpinned by scarcity and exclusivity, key pillars in Mondelez WTR’s Destination: Value strategy, with just 4,000 bars available globally and only 65 bars released each day.

The vibrant red and white Toblerone Eton Mess pop-up offers travellers an immersive experience inspired by British heritage, transforming the point of purchase into a cultural destination in itself

Located in Terminal 3, the striking red ‘Never Square’ activation brings the product story to life through a series of retailtainment elements.

These include personalised gifting opportunities, a digital countdown display which highlights the product’s limited availability, interactive storytelling and a dedicated digital photo area. The experience will run throughout the summer.

Among the standouts during the opening event was a special appearance by the Toblerone British Guard, whose uniform featured a distinctive triangle-shaped hat inspired by Toblerone’s signature silhouette. The Toblerone British Guard proved a popular attraction for travellers, creating memorable photo opportunities while reinforcing the campaign’s British heritage theme. The guard will make regular appearances in T3 to guide travellers to the activation.

The launch is supported by a full omnichannel campaign designed to build curiosity and demand before and during the airport experience.

Activity began on 29 May with a teaser campaign across London, where the Toblerone British Guard made an appearance with a giant Toblerone bar on the Heathrow Express train, travelling from London Paddington to Heathrow. Fellow passengers captured and shared the moment on social media, sparking speculation and building early intrigue around the very limited-edition release.

Interactive elements, personalised gifting and eye-catching visual merchandising transform the pop-up into a destination attraction, underlining the growing role of experiential retail within confectionery

The Toblerone Eton Mess campaign reflects Mondelez WTR’s wider ambition to transform confectionery from a transactional purchase into a destination experience.

Heathrow Retail Director Fraser Brown commented, “Heathrow plays a unique role in representing Britain to millions of travellers each year, so authenticity really matters.

“Toblerone Eton Mess is a playful yet premium take on a recognisable British flavour, brought to life through our strong partnership with Mondelez WTR and Avolta. It’s a clear example of our DESO retail strategy in action – using Digital, Experience, Space and Offer to create something immersive and engaging for our passengers.”

Avolta Commercial Director UK Eve Fifer added: “What makes this launch compelling is how clearly it connects product, place and experience. Toblerone Eton Mess gives travellers a reason to stop, while the boutique, sampling and in-terminal theatre make the discovery feel memorable and relevant.

“For Avolta, this is exactly the kind of retail execution that helps turn a strong product idea into a meaningful airport shopping experience.”

“We are combining a quintessential British flavour with quintessential British moments, with one of travel retail’s most quintessential chocolate brands. I think, it’s a match made in heaven.” — Heathrow Retail Director Fraser Brown
Guarding a sweet exclusive: The Moodie Davitt Report Brands Director Hannah Tan poses with the Toblerone Guard, one of the stand-out retailtainment elements of the Heathrow-exclusive Toblerone Eton Mess experience

Mondelez WTR Vice President and Managing Director Joost Rosmuller said, “Confectionery category growth in travel retail comes from following the traveller along their journey – building relevance and engagement at every touchpoint so when they reach the shelf, conversion feels natural rather than forced.

“Toblerone Eton Mess is a case in point: from the Heathrow Express teaser to the in-terminal theatre to the boutique itself, we’re meeting the traveller where they are and giving them a reason to engage long before they buy.

“With Heathrow and Avolta, we’ve co-created something unmistakably British, unmistakably Toblerone — and available nowhere else. That is Destination: Value in action: when scarcity meets storytelling, and a product becomes a memory someone takes home”.

A taste of collaboration: Mondelez WTR’s Joost Rosmuller (left) and Heathrow’s Fraser Brown sample the limited-edition Toblerone Eton Mess, the centrepiece of a summer-long campaign

During the opening event, Brown greeted guests and said: “Many of you may know that Heathrow recently celebrated its 80th anniversary. The airport began operations in 1946, with its first official flight departing for Buenos Aires at the end of May that year.

“As part of those celebrations, we wanted to create a series of unique products. What’s more unique than Toblerone? Toblerones are picked up in Departures, taken on journeys and brought to over 250 destinations around the globe.

“With that in mind, it felt fitting to create something special with our friends at Mondelez and Avolta: the limited-edition Toblerone Eton Mess.

“The timing could not be better,” he added. “We are beginning Royal Ascot week, Wimbledon is just around the corner, and Eton Mess is one of Britain’s most-loved desserts.

“We are combining a quintessential British flavour with quintessential British moments, with one of travel retail’s most quintessential chocolate brands. I think, it’s a match made in heaven.”

Stay tuned for a Q&A featuring Mondelez WTR Vice President & Managing Director Joost Rosmuller (left); Heathrow Retail Director Fraser Brown (second left) and Avolta Retail Operations Director UK & Ireland Peter Cunningham (right) with The Moodie Davitt Report Brands Director Hannah Tan on the creative inspiration and partnership behind Toblerone Eton Mess

Announcing The TREX Factor

The Moodie Davitt Report has launched a breakthrough crossover B2B to B2C video series focused entirely on travel retail-exclusive (TREX) products.

{Click on the YouTube Icon to view TREX Travels to the Duty-Free World, the introductory video to The TREX Factor}

Filmed by our acclaimed Shenzhen-based Moodie Davitt STUDIO division*, the pioneering B2B and B2C crossover series is being shown in multi-lingual form (led by but not limited to Chinese and English) on the Moodie Davitt STUDIO YouTube platform with tailored versions and shorts to follow on a forthcoming WeChat Video Channel, Xiaohongshu, Instagram and links through our dual WeChat B2B platforms.

EPISODE 1

In our worldwide premiere, resident TREX Master Martin Moodie – the world’s leading duty-free shopping commentator and Founder of world-renowned The Moodie Davitt Report, introduces Johnnie Walker Blue Label Xordinaire, aged in former French XO Cognac casks, designed to add an element of smoothness and sweetness.

Johnnie Walker Blue Label Xordinaire brings these elements together for an extraordinary finish.  And, most importantly, it is a definitive TREX, available only in duty-free and travel retail stores. Click on the YouTube icon to view.

EPISODE 2

In our second episode, resident TREX Master Martin Moodie introduces you to two single malt whiskies from The Macallan, one of the truly famous Scotch whiskey distilleries of the world.

Two very interesting variants with very different stories behind them. Click on the YouTube icon to view.

Brands or retailers wishing to participate should contact Martin Moodie at Martin@MoodieDavittReport.com 

 

 

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