Airport commercial revenue consultancy The Mercurius Group has joined forces with artificial intelligence consultancy AI Consulting Group (AICG) to develop and implement real-world agentic AI use cases within airport ecosystems.
The collaboration leverages Mercurius’ airport commercial expertise and AICG’s capabilities in applied AI to deliver practical business solutions.
The initiative will explore practical AI uses across commercial areas, including passenger spend and dynamic pricing, intelligent workforce planning and next-generation customer engagement.
AI Consulting Group (former Travelex Managing Director) Chair Darren Brown said: “Artificial Intelligence is the most transformative technology I’ve seen in my career. Its commercial impact will eclipse that of the internet – but only if it’s applied with precision and purpose.
“This partnership brings together AICG’s deep AI capability and Mercurius’s unrivalled understanding of airport commercial and travel retail economics to deliver solutions that are not just innovative, but profitable and deployable today.”
AI Consulting Group Managing Partner Rad Anandakumar added, “The future of airport commerce will be shaped by agentic AI – intelligent systems that think, act and optimise in real time.
“Partnering with The Mercurius Group enables us to translate advanced AI technology into tangible business outcomes for airport operators and concessionaires around the world.”
The Mercurius Group Managing Director Ivo Favotto commented, “The key to successful AI deployment isn’t just technology – it’s industry context.
“Our deep understanding of airport commercial and travel retail dynamics, combined with AICG’s technical expertise, means we can fast-track the identification and facilitate the implementation of high-impact use cases thereby managing risk typically associated with such projects.
“We’re excited to help our clients realise the commercial potential of AI faster and more efficiently than ever before.” ✈
