The Moodie Report e-Zine Issue 7: Cannes 2011 in review

INTERNATIONAL. Issue 7 of The Moodie Report e-Zine is published today, featuring the usual mix of comment, analysis and data in an attractive multimedia format. This week, we focus on the duty free industry’s annual gathering at the TFWA World Exhibition in Cannes, which took place last week.

Our A to Z of Cannes 2011 reviews the highs and lows of this year’s show, taking in the key product launches, official events and people in the news.

We also review the week’s top stories, including success for International Shoppes in Boston, for Heinemann in Singapore Changi and for Baltona in southern France. Our regular Data Room section analyses the latest Mastercard data on luxury shopping priorities among key Asian nationalities, while recent travel trends are highlighted in Traffic Monitor.

As always the e-Zine also puts the spotlight on customer service in our popular Front Line feature, this week focusing on Toni Estwick, a Dufry Sales Associate onboard the Norwegian Star. In Site Lines we compare and contrast the websites of two major European hubs, London Heathrow and Amsterdam Airport Schiphol, while Out in the e-Sphere profiles Estée Lauder’s new YouTube channel.

We hope you enjoy The Moodie Report e-Zine and look forward to your feedback.

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