USA. Last week’s 2024 Airport Experience Conference, staged by US publisher Airport Experience News in Dallas, culminated in a gala dinner which recognised excellence in the North America airport concessions sector with 31 awards.
The event attracted a broad range of airport directors and property executives along with brand and concessionaire executives, designers, consultants and others.
The roll of honour, in order of award presentation, was:
Best Bar Experience – Large Airports Division
Green Room Lounge and Whiskey Bar by HMSHost at Nashville International Airport
Best Bar Experience – Medium/Small Airports Division
Memphis Made Brewing Company by HMSHost at Memphis International Airport
Airport With The Best Program Design
Salt Lake City International Airport
DE&I Trailblazer
Sunshine White, Director of Strategic Partnerships, Delaware North
Best Passenger Service
Directors Cut Take II at Kansas City International Airport
Best Lounge Experience
Chase Sapphire Lounge by The Club at Boston Logan International Airport
Best ACDBE Operator
Bambuza Hospitality
Airport With The Best Overall Concessions Program – Large Airports Division
Orlando International Airport – Terminal C
Airport With The Best Overall Program – Medium/Small Airports Division
Kansas City International Airport
Best Technology Initiative In Airports
Sensor Open/Closed Communication at Dallas/Fort Worth International Airport
Best Casual Dining Concept – Large Airports Division
The Kitchen Step by Master ConcessionAir LLC at Newark Liberty International Airport
Best Casual Dining Concept – Medium/Small Airports Division
Brown & Loe by OHM at Kansas City International Airport
Best Quick-Serve Restaurant Concept – Large Airports Division
Purebread by Coho Collective Kitchen at Vancouver International Airport
Best Quick-Serve Restaurant Concept – Medium/Small Airports Division
Chachi’s Sandwiches by 98 Food Co. at Calgary International Airport
Best Overall Retailer – Large Operators Division
Paradies Lagardère
Best Overall Retailer – Small Operators Division
NewsLink
Best Sustainability Initiative In Airports
DFW and Turn Compost
Best Overall Restaurateur – Large Operators Division
SSP America
Best Overall Restaurateur – Small Operators Division
Mission Yogurt
Restaurateur With The Highest Regard For Customer Service – Large Operators Division
High Flying Foods
Restaurateur With The Highest Regard For Customer Service – Small Operators Division
LaTrelle’s
Retailer With The Highest Regard For Customer Service – Large Operators Division
Paradies Lagardère
Retailer With The Highest Regard For Customer Service – Small Operators Division
Be Relax
Airport With The Best Commercial Team – Large Airports Division
Seattle-Tacoma International Airport
Airport With The Best Commercial Team – Medium/Small Airports Division
Birmingham-Shuttlesworth International Airport
Airport With The Highest Regard For Customer Service – Large Airports Division
Dallas/Fort Worth International Airport
Airport With The Highest Regard For Customer Service – Medium/Small Airports Division
William P. Hobby Airport
Best Local-Inspired Restaurant – Large Airports Division
Native by Nyesha by Jackmont Hospitality at Los Angeles International Airport
Best Local-Inspired Restaurant – Medium/Small Airports Division
The Kansas City BBQ Experience by OHM at Kansas City International Airport
Best Local-Inspired Store – Large Airports Division
Whiskey Trailhead by WHSmith North America at Nashville International Airport
Best Local-Inspired Store – Medium/Small Airports Division
Civil Rights Trail by Hudson at Birmingham-Shuttlesworth International Airport ✈
