Airport Consumer Experience
Hong Kong International Airport celebrates milestone Terminal 2 opening in style
The Moodie Davitt Report was on location to tour a sleek facility notable for spectacular architecture, state-of-the-art operational efficiency, advanced technology, digital splendour and an eclectic retail and food & beverage offer.
Minneapolis-St. Paul International Airport to offer 47 concession opportunities in mega RFP
The Metropolitan Airports Commission will release its 2026 concessions RFP on 26 May to develop 47 new venues at Minneapolis-St. Paul International Airport.
Sentipede powers Adani Airports’ travel retail decision-making with AI-driven platform
Developed for AAHL settings, where passenger intent is high but dwell time is short, Sentipede’s solutions support faster, more informed decision-making across brands, airport operators and duty-free retailers.
Guest article: Why travel retail cannot be late adopters of Agentic commerce, shopping’s biggest revolution since the internet.
Guest writer Fred Spratt discuss why agentic commerce is the biggest revolution in retail since the internet, and says travel retail cannot afford to be late to joining the party.
WHSmith advances travel retail innovation with AI assistant roll-out at Melbourne Airport
Now available at InMotion stores in Melbourne Airport Terminal 1 Pier B Airside and Terminal 3 Mezzanine, the solution enables travellers to access AI-driven shopping support directly from their smartphones via QR code.
China Chic’s global march gathers pace as contemporary design meets traditional culture
The message is clear. From Kweichow Moutai – the famed Baijiu renowned as ‘the bouquet that spreads across China’ – to the joy and fun of Labubu to Documents’ ‘Bold Zen’ scents which proclaim ‘Be Scented, Be Remembered’, China Chic is heading towards centre stage.
China National Pharmaceutical Foreign Trade and Plaza Premium Group partner to advance Moutai’s travel retail strategy
The initiative seeks to accelerate the Chinese baijiu brand’s global travel retail expansion, with the channel central to its internationalisation strategy, as it evolves from a traditional product into a lifestyle export through engaging experiences.
The Glendronach brings destination-led storytelling to travel retail with channel-exclusive House Editions
The channel‑exclusive single malt Scotch whisky collection debuts in July with a progressive roll-out across key international travel retail locations, ahead of full activation in October.
Images of the Day: Mondelez and FNA unwrap Toblerone Strawberry Matcha experience at Changi
Today’s images are courtesy of Mondelez World Travel Retail, which has unveiled an immersive activation at Changi Airport Terminal 2 to showcase the ultra-limited-edition flavour.
Pretty as a picture: Dubai Airport highlights Year of Family through personalised art experiences
Aligning with the International Day of Families, the activation offered travellers personalised sketches by local artists, turning everyday airport moments into lasting keepsakes.
Airport Hospitality World: SAS reveals designs for Copenhagen flagship space; Aspire set to open three lounges at Birmingham in June
We bring you the latest lounge and hospitality services openings from around the world in our popular Airport Hospitality World title.
Images of the Day: Local landside allure rocks (and woks) at Hong Kong International Airport
Today’s images come from Hong Kong International, where Airport Authority Hong Kong has curated an enticing cluster of IP concepts at landside departures which include Pop Mart, Disneyland, Sanrio, Chiikawa and several pop-up.
