USA. North American airport retailer and restaurateur Paradies Lagardère has appointed Brian Griffin as Regional Vice President, Retail Operations – North Region.
His new role involves overseeing retail operations across more than 40 airports in the US and Canada.
“Brian will help to drive operational excellence and deliver an outstanding experience for travellers and airport partners,” a note from Paradies Lagardère said.
Griffin brings more than 20 years of leadership experience across retail, banking and operations, with a strong track record in performance management, customer experience strategy and team development.
He joins from InMotion Entertainment Group, where he served as Vice President of Operations and oversaw store execution and operational performance across airports nationwide.
Before that, Griffin spent over 13 years at Bank of America, where most recently he led client experience strategy as Senior Vice President, Consumer Bank Division Performance Manager. He also held other leadership roles in retail sales and consumer markets at the bank.
Earlier in his career, Griffin served as District Manager at Under Armour, guiding sales and team development across the Midwest’s Factory House Stores.
Paradies Lagardère Senior Vice President, Retail Operations and Loss Prevention Jeff Flowers said: “We’re thrilled to have Brian join the Paradies Lagardère team. He brings a unique mix of operational expertise and people-first leadership that makes him a great match for our culture.
“Brian’s background will bring tremendous value to our teams, airport partners and the travellers we serve each day.” ✈
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