Qatar Duty Free takes third consecutive Airport Retailer of the Year title at Frontier Awards 2025

Triple triumph in Cannes: Qatar Duty Free celebrates a trilogy of victories at the Frontier Awards 2025, including its third consecutive Airport Retailer of the Year title. The QDF team celebrates its wins onstage, while simultaneously celebrating the company’s 25th anniversary.

QATAR/FRANCE. Qatar Duty Free (QDF) was named Airport Retailer of the Year for the third consecutive time at the Frontier Awards 2025 in Cannes. The company took home two further accolades: Best Specialty Concept – Hybrid & F&B for Souq Al Matarand Retail Activation of the Year for its high-profile Live the F1 Life campaign.

Souq Al Matar was recognised for its distinctive fusion of retail, hospitality and sense of place. The concept celebrates Qatari culture and craftsmanship in a contemporary setting. It offers travellers an authentic sense of place through locally inspired gifts, artisanal food and handcrafted products, complemented by warm and friendly service.

QDF’s Live the F1 Life campaign was honoured for its ambition and how it transformed Hamad International Airport into a Formula 1-inspired destination. The activation featured racetrack-themed installations, interactive exhibits, dynamic photo opportunities and exclusive merchandise. It demonstrated QDF’s strength in creating dynamic campaigns that merge entertainment, storytelling and retail engagement.

The hat trick of awards underlines QDF’s strength in delivering immersive concepts and headline-making campaigns that set new standards for airport retail

The annual Frontier Awards celebrate creativity, innovation and operational excellence across the duty-free and travel retail landscape. QDF’s triple win underscores how the retailer is shaping the future of airport retail and furthering its mission to deliver exceptional experiences to travellers in Doha.

Qatar Airways Group Chief Executive Officer Engr. Badr Mohammed Al-Meer commented, “This recognition at the 2025 Frontier Awards reflects Qatar Duty Free’s enduring commitment to innovation and excellence across all areas of our operations.

“As a vital part of the Qatar Airways Group, Qatar Duty Free continues to shape Hamad International Airport into a world-class retail and dining destination for global travellers. Most importantly, this achievement belongs to our incredible team whose passion, creativity and dedication make these successes possible.

“I thank every member of the Qatar Duty Free team, and together we remain focused on delivering outstanding airport and travel experiences.”

Marking 25 years of Qatar Duty Free with a special cake at the Frontier Awards 2025 are (left) Qatar Airways Group Chief Retail & Hospitality Officer Thabet Musleh and Lenôtre Pastry Chef and World Pastry Champion Étienne Leroy

Commenting on the wins, Qatar Airways Group Chief Retail & Hospitality Officer Thabet Musleh said: “Winning at the Frontier Awards is a proud moment for all of us at Qatar Duty Free. It reflects the imagination, hard work and collaboration that go into creating something special for the millions of passengers who travel through Hamad International Airport each year.

“Supporting the After Party was equally rewarding as it gave us the chance to celebrate with colleagues from around the world and share in an evening that recognises the very best of our industry. We’re excited to build on this momentum as we continue to raise the standard for airport retail.”

Other notable winners at the Frontier Awards included Abu Dhabi Airports’ Zayed International Airport as Best Airport for Retail, Best New Duty Free Shop Opening for Portugal Duty Free/ARI and Best Speciality Concept for Presentedby/Avolta. Avolta also won the Future of Retail Award for Club Avolta.

Shopping China captured Best Border, Downtown or Port Store, while Harding+ won Best Cruise/Ferry Line.

Frontier Awards 2025 full roll of honour

Airport Retailer of the Year

Qatar Duty Free

Best Airport for Retail

Zayed International Airport – Abu Dhabi Airports

Best New Duty Free Shop Opening

Portugal Duty Free

Best Speciality Concept, Hybrid/F&B

Souq Al Matar –  Qatar Duty Free

Highly commended:

  • Last Call – Qatar Duty Free
  • LEGO & Paper Cafe at DXB – Lagardère Travel Retail UAE

Best Speciality Concept, Retail

Presentedby, Avolta

Border, Downtown or Port Retailer of the Year

Shopping China

Cruise or Ferry Line Retailer of the Year

Harding+

Future of Retail Award

Club Avolta

Influential Woman in Travel Retail Award

Izabel Zarza, Avolta

Retail Activation of the Year

Live the F1 Life, Qatar Duty Free

Highly commended: 

  • FIX Dessert Chocolatier x Dubai Duty Free
  • The Power Of Funtastic Celebration, King Power Corporation

Brand Activation

Aperol GTR South America, Campari Group

People & Planet Award: Diversity & Inclusion Champion

Avolta Social Programme, Brazil

People & Planet Award: Sustainability

Retail Waste Management Initiative – Heathrow

Beauty Product of the Year

Clarins Double Serum

Gifts & Travel Accessories Product of the Year

Hendrick’s Whimsical Watering Can – William Grant & Sons

Food & Confectionery Product of the Year

Lindt Dubai Style Chocolate

Highly commended:

  • Nestlé Sustainably Sourced Cocoa, Nestlé ITR

Jewellery & Watches/Fashion & Accessories Product of the Year

Florence by Mills Sunglasses – Mondottica

Spirits Product of the Year

Patrón El Alto, Bacardi

Tobacco & New Generation Product of the Year

Velo, BAT

Supplier of the Year

Pernod Ricard Global Travel Retail

Highly commended: 

  • Edrington Global Travel Retail

Team of the Year

Spain Team, Avolta

Highly commended: 

  • Beading The Odds – Effy Brand Team
  • Starboard Navigators – Starboard Group

Click here for our rolling highlights coverage from Cannes across the week.

Qatar Duty Free presented a dynamic and highly engaging experiential campaign, ‘Live the F1 Life’, at Hamad International Airport to coincide with the Formula 1 Qatar Airways Qatar Grand Prix 2024. Click here for our full story.

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