AIRPORT HOSPITALITY WORLD ROUND-UP
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29 September
SAUDI ARABIA. A new Hayyak Lounge has opened in Terminal 2 at Riyadh King Khalid International Airport.
The lounge serves Saudia passengers and has been developed through Hayyak, a joint venture in which Saudi aviation catering and hospitality specialist Catrion holds a 50% stake.
The new facility features extensive natural light, bronze finishes and a series of quieter seating areas designed for passengers seeking to relax before departure.
The design also incorporates work by a local artist, including a coffee-themed installation.
Food & beverage is central to the proposition, with passengers offered a buffet alongside an à la carte menu.
A dedicated barista station provides freshly prepared coffee.
27 September
UK. Emirates has opened a new £10 million (US$13.4 million) lounge in Manchester Airport Terminal 2, marking the UK debut of the airline’s latest signature lounge concept.
The facility features more than 50 design enhancements and combines upgraded dining, relaxation and productivity areas with integrated technology and direct lounge-to-aircraft boarding.
Food & beverage plays a prominent role in the new concept. An open show kitchen offers freshly prepared dishes alongside an international menu, while a dedicated barista bar and mixology offer add a further experiential dimension.
A Made in Manchester menu puts a strong emphasis on regional provenance and suppliers. The selection includes Fleetwood marinated king prawns and sea bream, Wigan meat and potato pie, Lancashire smoked trout, and Cheshire cheeses.
The local theme extends to the drinks offer, including a Made in Manchester cocktail and mocktail combining Vimto Summer, grenadine, lemonade and fresh strawberry.
Baristas can also finish coffees with cocoa designs featuring the Manchester bee or Emirates emblem.
The lounge is divided into zones for dining, working, socialising and relaxation. Design elements include Italian eco-leather seating, wireless charging and universal power access at every seat, herringbone flooring, and displays celebrating international artists and Emirati culture.
Other facilities include upgraded shower suites, a Quiet Zone with sleep amenities, private spaces and prayer rooms.
Complimentary access is offered to First and Business Class Emirates passengers and Emirates Skywards Platinum and Gold members, including eligible members travelling in Premium Economy and Economy. Other Emirates passengers can purchase access on arrival.
Emirates is the only airline at Manchester Airport to offer direct boarding from its lounge.
25 September
TAIWAN. Plaza Premium Group has completed a five-month refurbishment of its four Plaza Premium Lounges across Taiwan Taoyuan International Airport terminals 1 and 2.
The project introduces new interiors, expanded dining facilities and upgraded guest services.
Full story here.
24 September
ITALY. A new Prima Vista Lounge has opened at Palermo International Airport, expanding the premium hospitality offer at the Sicilian gateway with a strong focus on business travellers.
Located airside on the third level, the 400sq m facility combines dedicated work and dining facilities with relaxation areas offering panoramic views of the Mediterranean Sea.
The business-focused offer includes ten fully equipped workstations alongside a dedicated phone booth designed to provide privacy for calls and uninterrupted working.
Food & beverage has a distinctly regional emphasis, with a dedicated dining area showcasing Sicilian gastronomic specialities.
The relaxation offer is complemented by premium passenger amenities, including shower facilities.
20 September
USA. Air France is set to open its largest international lounge at New York John F. Kennedy International Airport’s New Terminal One in 2027, as the carrier prepares to transfer all its JFK operations to the new terminal.
Spanning more than 2,700sq m across two levels, the lounge will accommodate over 400 guests and serve eligible La Première and Business Class passengers, Flying Blue Elite Plus members, and qualifying travellers flying with KLM and SkyTeam partner airlines.
Designed by Air France in collaboration with agency MARKS Brandimage, the facility will showcase French hospitality, with dedicated dining areas focused on French gastronomy and a bar offering a selection of French wines and Champagnes.
Additional facilities will include dedicated beauty treatment, relaxation and work areas, alongside an exclusive space for Flying Blue Ultimate members.
La Première passengers will have access to a separate area featuring a bespoke dining offer developed by an as yet unnamed renowned French chef.
UK. Etihad Airways is to unveil a refurbished lounge at London Heathrow Airport in summer 2027, marking the first implementation of its new Beyond Borders design concept and the start of a wider expansion of its global lounge network.
The Heathrow facility will be the first to incorporate the new design language, which aims to establish a consistent identity across the airline’s lounges, aircraft and wider passenger experience.
The lounge development forms part of Etihad’s US$20 billion investment in new aircraft and customer experience.
Inspired by Abu Dhabi’s natural landscape, architecture and development, the Beyond Borders concept draws on the theme of ‘from sand to superstructure’, incorporating a coordinated approach to materials, textures, lighting and design details.
The refurbished Heathrow lounge will feature a new bar and dedicated areas for Business and First Class passengers.
Etihad previewed elements of the new lounge concept, including a central design feature and bar, at the recent Arabian Travel Market event.
The design will subsequently be introduced across additional lounges in Etihad’s international network, with individual facilities adapted to their respective locations while maintaining a consistent brand identity.
18 September
THE NETHERLANDS. American Express has expanded its global airport lounge network with the opening of The Centurion Lounge at Amsterdam Airport Schiphol, marking its 33rd location worldwide and its first lounge at the Dutch hub.
Located between concourses E and F, the nearly 557sq m facility features a Blue Roast Coffee Bar, a full-service bar and a buffet offering seasonal dishes inspired by Dutch and regional European cuisine.
The lounge’s design draws on Dutch art, architecture and landscapes, incorporating a palette of blues, greens and earth tones inspired by Amsterdam’s canals and historic canal houses.
Floor-to-ceiling windows provide natural light, while black quartzite, brass detailing and wood finishes contribute to the contemporary interior.
Works by Dutch artists Mieke Jonker, Reinder Schmidt, Geesien Postema and Thirza Schaap feature throughout the lounge, reflecting local culture and heritage.
The food & beverage offer includes a barista-led coffee programme featuring locally sourced coffee, alongside a selection of beers and cocktails incorporating local and international influences.
The lounge provides a range of seating configurations, including café tables, booths, group seating and dedicated workspaces. Additional amenities include a private phone room, high-speed wifi, power and USB charging points, and private restrooms.
UK. No1 Lounges is to open a new flagship facility at London Heathrow Airport Terminal 5 in early spring 2027, following a major refurbishment and expansion of the existing Club Aspire Lounge.
The current lounge will close on 2 November to accommodate the redevelopment, which will increase its footprint by +28% to 557sq m.
Seating capacity will rise to 152, providing approximately +16% more space per passenger.
The redesigned facility will offer a wider range of seating configurations, including expanded provision for solo travellers, with power access available at 95% of seats.
The new No1 Lounge will become the operator’s flagship UK location, with a contemporary design inspired by the character and comfort of a British country home.
The interior will incorporate natural materials, including stone, oak, linen and brass, alongside warm finishes and residential-style furnishings designed to create a more relaxed pre-flight environment.
17 September
CANADA. Aspire Pre-Flight Hospitality, the airport hospitality division of Swissport, has extended its American Express partnership with the launch of a co-branded lounge at Calgary International Airport.
Full story here.
16 September
INTERNATIONAL. Priority Pass is set for significant investment in digital capabilities, artificial intelligence, data and network expansion as parent Collinson Group accelerates a £500 million (US$674 million) five-year growth programme.
Full story here.
MOROCCO. Aspire Lounges has opened a new facility at Marrakesh Menara Airport, expanding its Moroccan airport hospitality network to nine lounges.
The latest opening strengthens the Swissport-owned operator’s presence in Morocco as it continues to develop its lounge business across the country.
The new lounge combines contemporary facilities with traditional Moroccan design elements, offering dedicated spaces for relaxation and work.
Its food & beverage offer features a selection of Moroccan specialities alongside international dishes, catering to both domestic and international travellers.
14 September
UK. Aspire Pre-Flight Hospitality has opened a new 300-seat lounge in Manchester Airport Terminal 2, expanding its presence at the travel hub to three facilities amid growing demand for premium pre-flight hospitality.
The new space welcomed more than 5,000 guests during its first week of operation and follows recent Aspire investments at Liverpool and Birmingham airports.
The facility features a dedicated dining area offering hot and cold dishes, alongside a range of seating options, including private work booths, quiet workspaces and areas for small groups.
The interior incorporates artwork and finishes inspired by Manchester’s industrial heritage, combining contemporary design with local cultural references.
13 September
THE BAHAMAS. A new hospitality facility, The Lounge Nassau, is set to open on 1 October at Lynden Pindling International Airport, the country’s largest international aviation gateway.
Located in the departures terminal, the new lounge will be unveiled in partnership with Nassau Airport Development Company and Global Lounge Network.
The development marks a further enhancement of the passenger experience at Nassau’s principal international airport, which serves as a key gateway to Nassau and Paradise Island.
MEXICO. Global Lounge Network has unveiled its new Harmony Lounge in Mexico City International Airport Terminal 2, strengthening its presence in the Latin American airport hospitality market.
Operating around the clock, the lounge serves domestic and international passengers, offering dedicated relaxation and workspaces in a contemporary setting featuring wood finishes, warm lighting and a range of seating configurations.
Facilities include leather armchairs, private seating areas, charging points and dedicated work and conference spaces.
A self-service buffet offers hot snacks, appetisers, espresso coffee, soft drinks and a selection of alcoholic beverages.
The facility also features a dedicated children’s area, high-speed wifi, private restrooms, televisions and live flight information displays.
Located airside on the first floor of T2, beyond security, Harmony Lounge is accessible through Global Lounge Network memberships, Priority Pass, Mastercard Airport Experiences and walk-in day passes.
12 September
QATAR. Airport Dimensions has opened its third Sleepover facility at Hamad International Airport in Doha, expanding the airport’s total Sleepover capacity to more than 160 guests and bringing the brand’s global network to eight locations.
Located airside in the North Node near Gate C41, the new space is Sleepover’s second in this part of the terminal and offers the largest sleeping capacity of its three Doha locations.
The expansion follows strong demand for the operator’s existing facilities, which provide book-by-the-hour accommodation for passengers in transit.
The new location introduces upgraded Nap Pods offering enhanced privacy and comfort, alongside an expanded cabin selection that includes Family Cabins with stacked double beds accommodating up to four guests.
The facility caters to both short and extended stays, with an emphasis on privacy, reduced lighting and relaxation.
Open to passengers regardless of airline or travel class, Sleepover is accessible through Priority Pass and LoungeKey, with direct bookings also available online or on arrival, subject to availability.
Airport Dimensions research indicates that long-haul leisure travellers lose an average of more than four-and-a-half hours of sleep per journey, with eight in ten reporting travel-related sleep deprivation.
10 September
SPAIN. Iberia has opened its new Emerald Lounge Sorolla in Adolfo Suárez Madrid-Barajas Airport Terminal 4, strengthening the flag carrier’s premium ground proposition as part of its wider Flight Plan 2030 strategy.
The 800sq m lounge accommodates up to 128 guests and is targeted at Iberia’s highest-tier customers and eligible oneworld Emerald members travelling on short- and medium-haul services departing from gates H, J, K and M.
Named after Spanish painter Joaquín Sorolla, the lounge places a strong emphasis on Spanish design and identity. The interior combines cream and natural wood finishes with Iberia’s signature burgundy and incorporates furniture by Spanish designer Patricia Urquiola, recipient of the 2025 National Design Award.
The design also makes use of T4’s distinctive architecture, incorporating the building’s undulating roof and bright-yellow structural supports into the lounge environment.
Food & beverage is a central component of the offer. Airline catering partner DO & CO, which also supplies Iberia’s inflight catering, provides an evolving menu throughout the day centred on Spanish cuisine.
The selection includes tapas, Iberian products, salads and desserts alongside traditional dishes such as crema catalana, almond cake and rice pudding. Breakfast encompasses pastries, breads, tomato-rubbed toast, made-to-order hot dishes, smoothies, yoghurts and vegan choices.
A 360-degree bar is among the focal points of the lounge, supported by dedicated bartender and barista services.
The food & beverage proposition also includes a confectionery area featuring Madrid’s traditional violet sweets.
Iberia said it plans to use the facility as a platform for rotating experiences focused on Spanish products, recipes and regions, alongside gastronomy, cocktail and wellbeing activations.
Wellbeing and privacy are another significant element of the proposition. The lounge features two private suite-style sleeping and rest spaces, alongside showers and upgraded comfort and beauty amenities. Indirect lighting, acoustic treatments and a signature scent have also been incorporated into the design.
SWITZERLAND. Swiss International Air Lines is to open new Business and Senator lounges at Zurich Airport in Q1 2027, expanding its premium hospitality footprint as part of the airport’s planned replacement of Dock A.
The two lounges will occupy around 2,600sq m in a newly constructed building on the southern side of Dock B, offering approximately +20% more space than the existing facilities in Dock A.
Each lounge will occupy a full floor, with the design featuring an open layout, extensive glazing and panoramic views across the apron, runways and the Alps. The expanded facilities will provide additional areas dedicated to working and relaxation.
Around 20 fully soundproofed workstations will be available across the two lounges, alongside increased seating capacity.
The Senator Lounge will feature a bar positioned along the window frontage, offering 180-degree views of Runway 34, the apron and surrounding mountains.
The food & beverage offer will be complemented by a wine humidor and a dedicated maturation room for selected cheeses and cured meats.
Following the opening of the new Business and Senator facilities in Q1 2027, the existing SWISS Business and Senator lounges and SWISS Alpine Lounge in Dock A will close.
Swiss also plans to relocate its First and HON Circle Lounge from Dock A to Dock B in 2028, with further details to be announced.
9 September
SOUTH KOREA. Incheon International Airport Corporation (IIAC) and Star Alliance have signed a Memorandum of Understanding to establish a dedicated Star Alliance lounge in Incheon International Airport Terminal 1.
The development will maintain premium lounge access for eligible Star Alliance passengers following Asiana Airlines’ departure from the alliance on 16 December as part of its integration with Korean Air.
Eligible Star Alliance passengers currently use Asiana Airlines lounges at Incheon, making the planned facility an important component of the alliance’s future passenger proposition at the major South Korean hub.
The lounge will serve eligible customers travelling with the 14 Star Alliance member airlines operating at Incheon, which collectively connect the airport with 29 destinations worldwide.
The agreement also comes amid significant changes to the airline landscape at Incheon as the Korean Air-Asiana integration progresses. IIAC will support the project through airport operations and facilities, alongside efforts to enable Star Alliance carriers to develop their networks from Terminal 1.
The new facility will become the seventh dedicated Star Alliance lounge worldwide.
The alliance’s existing lounge network includes locations at Paris Charles de Gaulle, Los Angeles International and Guangzhou Baiyun International airports.
Across its broader global network, eligible passengers travelling with Star Alliance member carriers have access to more than 1,000 airport lounges.
JAPAN.Plaza Premium Group (PPG) has opened a 149-seat Plaza Premium Lounge at Chubu Centrair International Airport Terminal 1, the airport’s sole domestic departures lounge.
Open daily from 06:00 to 21:00 or the last flight, the facility offers work areas, wifi, refreshments and selected alcoholic beverages, with access for walk-in guests, programme members and eligible ANA and JAL passengers.
Walk-in access is priced at JPY1,500 (US$10) excluding tax.
8 September
PERU. Airport Dimensions has partnered with BBVA Peru to launch a premium lounge at Jorge Chávez International Airport (LIM), extending the airport experience provider’s growing presence at the Lima gateway.
Scheduled to open at the end of 2026, the facility will be located in the international departures area and will become the first dedicated airport lounge introduced by a Peruvian financial institution.
Access will be offered to BBVA’s premier customers, as the bank looks to incorporate premium travel benefits more closely into its customer proposition.
The lounge will feature a Mediterranean-inspired food & beverage offer developed by Peruvian chef Ignacio Barrios, alongside integrated digital services.
Airport Dimensions and BBVA said the design will focus on creating a calm environment for passengers before departure.
The partnership comes as passenger volumes continue to rise across Latin America. Airports in the region are forecast to handle around 821 million passengers in 2026.
Jorge Chávez International Airport is meanwhile expanding its annual capacity to 30 million passengers following the opening of its new terminal in 2025, with longer-term plans to accommodate 40 million.
The project further expands Airport Dimensions’ footprint at the Peruvian hub. Its existing airport hospitality and passenger service portfolio at Lima includes Sleepover private sleeping facilities, Priority Lane fast-track security and The Club LIM.
MALAYSIA. Malaysia’s CHG is plotting an ambitious global expansion as it builds on more than a decade of airport hospitality operations at Kuala Lumpur International Airport (KLIA).
Its CapsuleTransit brand, which has served more than 1 million guests since 2014, recently extended its KLIA offer with a technology-led Sleep Lounge at Terminal 1.
The Moodie Davitt Report Founder & Chairman Martin Moodie caught up with CHG Co-Founder Ryan Loo to discuss the independent company’s growth strategy and international ambitions.
Read the interview here.
7 September
GREENLAND. Avani Lounge has opened at Nuuk International Airport, adding a new paid-access hospitality facility to the fast-developing Greenland gateway.
Located on the upper floor of the departures area, the lounge began operations on 12 August, offering passengers dedicated spaces for dining, working and relaxation.
Following a launch-day open house, access is priced at DKK150 (US$23/€20) per person for stays of up to four hours. Entry can be purchased directly at the lounge, with the same rate applying to adults and children.
The facility does not currently offer complimentary entry through Priority Pass, airline Gold status cards or other lounge access memberships, meaning all passengers are required to pay the standard admission fee.
Food and beverages are included in the entry price, with the menu changing according to the time of day.
The lounge combines comfortable seating with dedicated workspaces and complimentary wifi.
GHANA. A new VIP lounge under development at Accra International Airport is expected to be completed and handed over by the end of 2026, adding to investment in passenger facilities at Ghana’s principal aviation gateway.
Ghana’s Minister for Foreign Affairs Samuel Okudzeto Ablakwa confirmed the timeline following an inspection of construction works on 4 September.
The project is notable for its funding structure. No taxpayer financing is being used, with the lounge instead being delivered through corporate social responsibility contributions from Ghanaian businesses.
Participating companies provide funding directly to local contractors involved in the development, while the Foreign Ministry’s Estate Bureau is overseeing the project and monitoring delivery standards.
The use of domestic contractors also places an emphasis on local participation in the development of the new airport hospitality facility.
The lounge forms part of a wider period of infrastructure investment around Accra International Airport, including projects designed to improve terminal connectivity, capacity and the overall passenger experience.
TAIWAN. Oriental Club Lounge is adding a vibrant cultural element to the passenger experience at Taiwan Taoyuan International Airport with an exhibition featuring Taiwanese artist Lin Yu-Chin (EmmaAparty).
Reinforcing its role as a ‘platform for cultural exchange’, the lounge is showcasing ten works by the acclaimed artist through 7 January 2027, including Twins and A Carefree State.
Full story here.
5 September
GERMANY. Air France has opened a new lounge in Frankfurt International Airport Terminal 3, strengthening its premium ground offer at a key destination in its European network.
Operated in partnership with Global Lounge Network, the nearly 500sq m facility offers close to 120 seats and panoramic views across the airport runways.
It is open daily from 05:00 to 21:30, with access for eligible Air France Business passengers and Flying Blue Elite Plus members, alongside qualifying KLM and SkyTeam customers.
Food & beverage is a central element of the offer. An open-plan dining area accommodating almost 50 guests features a menu built around traditional French cuisine, with sweet and savoury dishes changing throughout the day and vegetarian choices included.
The drinks selection spans French wines and Champagne, locally brewed beers and non-alcoholic options.
Air France said it is prioritising locally sourced and seasonal ingredients for the menu, alongside measures designed to reduce food waste and increase the sorting and recycling of catering waste.
Flying Blue Ultimate members have access to an exclusive area within the lounge, featuring cocoon-style seating and providing greater privacy while remaining connected to the main facilities.
Elsewhere, the lounge includes seating areas designed for dining, working and relaxation, plus a separate quiet zone and workspace with a soundproof booth.
Automated eligibility kiosks have been installed at the entrance, while passenger amenities include complimentary wifi, power and USB charging points, and digital access to French and international newspapers and magazines.
Designed by Air France in collaboration with MARKS Brandimage, the lounge combines the carrier’s blue, white and red colour palette with French furnishings from designers including Pierre Paulin and Ronan & Erwan Bouroullec.
Air France branding, its historic winged seahorse emblem and vintage travel posters feature throughout the space.
4 September
USA. Southwest Airlines is to enter the airport lounge market for the first time, unveiling plans for a network of at least 11 facilities in partnership with Chase. Construction has begun on the first four lounges, with openings planned from late 2027.
The initial locations will be Austin-Bergstrom International, Baltimore/Washington International Thurgood Marshall, Daniel K. Inouye International (Honolulu) and Nashville International airports.
Southwest said at least seven further lounges will open over the following years across high-demand business and leisure markets in its network.
The lounges will combine Southwest’s hospitality proposition with elements of the Chase Sapphire Reserve Lounge Network, including locally inspired food & beverage, premium amenities and travel benefits.
The development marks a significant expansion of Southwest’s premium passenger proposition and represents a strategic investment in its Rapid Rewards loyalty programme.
Southwest Airlines Executive Vice President, Chief Customer & Brand Officer Tony Roach said, “Our lounges will be a natural extension of that experience, offering customers a place to relax and experience the Southwest brand in a new way.
“The introduction of a lounge network represents a strategic investment in Rapid Rewards and deepens our 30-year partnership with Chase.”
2 September
THAILAND. Plaza Premium Group has entered the Thai market with the opening of two adjoining hospitality facilities at Bangkok’s Suvarnabhumi Airport.
The dual openings – under the Plaza Premium First and Plaza Premium Lounge brands – mark a significant step in the airport hospitality company’s rapid Southeast Asia expansion, and introduce two differentiated lounge propositions for international departing and transit passengers at the key regional hub.
Full story here.
1 September
CHILE. Plaza Premium Group (PPG) has appointed Diana Borchard (pictured below) as Area General Manager, Chile, as the airport hospitality company prepares to open five lounges at Santiago Arturo Merino Benítez International Airport.
Borchard will lead the launch, development and operations of PPG’s Chile business, reporting to Senior Vice President Latin America David Thompson.
Three of the new lounges are scheduled to open in 2026, followed by two in 2027.
German-born and based in Chile for more than 20 years, Borchard brings over three decades of hospitality and hotel management experience, with a particular focus on operational start-ups and property launches.
Her previous roles include General Manager positions with Renaissance Santiago Hotel, ICON Hotel, Capital Hoteles and Time Hoteles El Golf. ✈
Read the June 2025 Airport Hospitality World column here.
Read the July 2025 Airport Hospitality World column here.
Read the August 2025 Airport Hospitality World column here.
Read the September 2025 Airport Hospitality World column here.
Read the October 2025 Airport Hospitality World column here.
Read the November 2025 Airport Hospitality World column here.
Read the December 2025 Airport Hospitality World column here.
Read the January 2026 Airport Hospitality World column here.
Read the February 2026 Airport Hospitality World column here.
Read the March 2026 Airport Hospitality World column here.
Read the April 2026 Airport Hospitality World column here.
Read the May 2026 Airport Hospitality World column here.
Read the June 2026 Airport Hospitality World column here.
Read the July 2026 Airport Hospitality World column here.
Read the July 2026 Airport Hospitality World column here.
Read the August 2026 Airport Hospitality World column here.
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 The Moodie Davitt Report is delighted to announce Airport Hospitality World, the latest edition to its wide-ranging, market-leading travel retail and airport non-aeronautical revenues publishing and event portfolio. Airport Hospitality World covers all forms of airport lounges across international and domestic terminals, including various definitions as follows:
Plus other hospitality-related platforms:
Excitingly, the long-established Airport Food & Beverage (FAB) + Hospitality Conference & Awards will embrace Airport Hospitality World from the 2026 edition – the event’s 15th anniversary. The event will take on an extended form, featuring an exhibition and the ultimate one-stop airport hospitality and food & beverage conference and awards platform. |
