Airport Consumer Experience
Interview: Talking differentiation, creative campaigns and taking the long view at Changi Airport
Changi Airport Group Managing Director, Airside Concessions Hung Jean talks about the levers that entice shoppers to spend amid a period of economic uncertainty for many.
The Tasmanian distiller introduces its award-winning single malt portfolio, led by the Asia travel retail-exclusive (TREX) No.166 Dark Lark.
Changi Airport Group Managing Director, Airside Concessions Hung Jean talks about the levers that entice shoppers to spend amid a period of economic uncertainty for many.
Today’s images come courtesy of Kansai Airports, which is celebrating Kobe Airport’s 20th anniversary with an interactive mystery adventure.
We bring you the latest lounge and hospitality services openings from around the world in our popular Airport Hospitality World title.
Through July and August, the Hainan International Offshore Duty Free and cdf Hainan Offshore Duty Free shopping festivals will see CDFG stores across the island feature market debut store openings, product launches and giveaway campaigns.
Official Champagne supplier of the world’s oldest and most prestigious tennis tournament, Champagne Lanson has launched a high-profile campaign spotlighting its limited-edition, TREX Wimbledon expressions at key global airports.
Tapping into the British tennis season, the family-owned Scottish shortbread brand and Avolta are rolling out limited-edition Tennis Ball Shortbread Rounds across World Duty Free at Heathrow and Gatwick airports.
Singapore Changi Airport claims the ultimate accolade at the 2026 Airport Food & Beverage (FAB) + Hospitality Awards, as we reveal the full roll-call of honour alongside special judges’ awards.
Qatar Duty Free is hosting one of nine Toblerone Crystal Bars handcrafted by Swarovski at Hamad International Airport as part of the global travel retail campaign, with local auction proceeds benefitting Education Above All Foundation.
‘Game on at LAX’ is ASUR Airports’s rallying cry as it hosts a range of FIFA-driven activations at the West Coast gateway.
The Korean travel retailer is expanding its premium membership benefits with the launch of a chauffeur-driven airport transfer programme for VIP customers on 13 July.
China Chic is on the move. That’s the emphatic message from China Duty Free Group as it unveils a 200sq m retail zone solely dedicated to Chinese brands amid the retailer’s deep-seated commitment to elevating domestic brands on the global stage.












